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      Manage multi-factor authentication

      Multi-Factor Authentication (MFA) adds an extra layer of security to your users' accounts and makes it harder for potential intruders to gain access.

      Who can do this? Platform site Admins.

      Turn on multi-factor authentication

      1. Go to your platform home page.

      2. Select Settings > Admin Panel > Access Management.

      3. Under Multi-factor Authentication, select Turn multi-factor authentication on.

      4. Select Enforce Multi-factor authentication for all users or Don't enforce Multi-factor authentication for all users.

      Changes will be saved automatically, and your users can now add MFA to their accounts.

      Note: If 'Enforce Multi-factor authentication for all users' is turned on, any users without MFA will be asked to configure it when they next log in. MFA won’t be available if full Single Sign-On is configured for your platform. If MFA is enforced, users will be asked to provide a verification code each time they log in.

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