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      Send a survey reminder email

       

      Surveys are a Paid Feature. To access paid platform features, please speak to your Innovation Consultant.

      Sometimes people forget about a survey if they're busy or the initial invitation is lost in their inbox, but you can give them a nudge by sending a reminder.

      Who can do this? Platform Site Admins, Managers, Idea Space and Co-creation Community Admins, and Challenge Managers.

      Note: To send a survey reminder, you also need to send a survey email invitation.

      Send a reminder email

      1. Go to your survey.

      2. On the Schedule tab, select Reminder.

      3. Turn on the Send reminder notifications toggle.

      4. Under Reminder days, enter how many days after the survey launch you want to send a reminder.

      5. (Optional) Click Add Reminder to add multiple reminders.

      6. For Subject, enter a compelling email subject line.

      7. For Message, compose your reminder message.

      8. Click Save.

      Tip: You can also schedule a survey if you want it to start on a specific date or be recurring.

      See also