Reset a user’s password


If a user forgets the password for their account, you can reset it for them.

Who can do this? Platform site Admins.

Reset a user's password

  1. Go to your platform home page.

  2. Select Settings > Admin Panel > Users > Manage Users.

  3. Select the user whose password you want to reset.

  4. Click Reset Password.

  5. Click Confirm.

After resetting a user's password, the user will be prompted to set a new password when they try logging in.

See also