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      Reset a user’s password

      If a user forgets the password for their account, you can reset it for them.

      Who can do this? Platform site Admins.

      Reset a user's password

      1. Go to your platform home page.

      2. Select Settings > Admin Panel > Users > Manage Users.

      3. Select the user whose password you want to reset.

      4. Click Reset Password.

      5. Click Confirm.

      After resetting a user's password, the user will be prompted to set a new password when they try logging in.

      See also