Sometimes people forget about a survey if they’re busy or the initial invitation is lost in their inbox, but you can give them a nudge by sending a reminder.
Who can do this? Site Admins, Managers, Community Admins, and Challenge Managers.
Note: To send a survey reminder, you also need to send a survey email invitation.
Send a reminder email
- Go to your survey.
- On the Schedule tab, select Reminder.
- Turn on the Send reminder notifications toggle.
- Under Reminder days, enter how many days after the survey launch you want to send a reminder.
- (Optional) Click Add Reminder to add multiple reminders.
- For Subject, enter a compelling email subject line.
- For Message, compose your reminder message.
- Click Save.
Tip: You can also schedule a survey if you want it to start on a specific date or be recurring.
See also