Here you can manage and assign licences to platform users.
Who can do this? Licence Owners
View details of purchased licences
- Navigate to Settings cog > Manage Licences
- Under the Admin Licences section, see how many licences have been purchased and how many have been assigned
Note: one admin licence applies to one person, they can have either a site admin licence or a community admin licence. They can manage as many communities as you wish with one licence.
View details of users assigned to licences
- Navigate to Settings cog > Manage Licences
- Under Your managed admin licences you can see the details of the users assigned to Admin licences. You can search and filter by role (Site admin or Community admin)
- Use the drop down arrow next to a user’s name to see what communities they have licences for.
- In the Actions column you can remove their licence, transfer their licence to someone else or send them a message.
Licence owner = the user who purchased the licences. They can assign and manage the licences they purchased but not those purchased by others.
View details of purchased licences
- Navigate to Settings cog > Manage Licences
- Under the Other admin licences section, see how many licences have been purchased by others and how many have been assigned.
- You can make them a community admin without using one of your admin licences.
View details of Add-on licences
- Navigate to Settings cog > Manage Licences
- Under the Add-on licences section, see how many licences have been purchased and how many have been assigned.
How to assign a licence
- Navigate to Settings cog > Manage Licences
- In the top right select Assign licences
- In the pop up search for the user you wish to assign a licence to.
- Choose the licence type you wish to assign them.
- Add a message to let them know they have been assigned a new licence.
- Click Assign Licence
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